Since we've been around for a while, entering the business in 2009, we know both how to do hard work the old fashioned way and also use all the latest tools, equipment and techniques to serve our customers the best way possible – combining best of both centuries!
One of the most convenient features of the company is definitely our high standard of customer service - we constantly strive for gathering feedback, thus helping us improve all aspects of the services we offer each and every day and always go an extra mile for YOU – our customers.
Offering a range of teams, Fantastic Gardeners ensures to match every customer's needs and expectations with the different personalities of gardeners. There are those teams that have attention to detail and would prune your rose bush with love and care, and there are also those well-humoured maintenance crews that will turn your jungle into a tame heavenly garden in a matter of few short hours.
The structure of the company suits every single client's need as it is possible to get in touch with us over the phone, via email, text messages and even online chat.
Arranging the service for whenever suitable for you, kindly reminding you of the service the day before and updating you on the exact time of arrival of the team on the day makes using Fantastic Gardeners quite the joy.
And if you are on a bit of a budget this month we can surely knock off a few pounds of your end price with the constant offers and promotions we're running, because we know that garden is the place bringing people and family together.
From the day and time of arrival, through the way of communication with us to the actual service – we are flexible on so many levels.
At the end of the service our gardeners will even bag up all the greenery they've cut off offering you to either collect it, prepare it for council pick up or pile it up for you in your compost area if you're quite the green-thumb. And we've also sorted firewood in a shed after a tree surgery job, which definitely saves our customers some money from next winter heating bills!
All of Fantastic Gardener's staff are friendly, offering help with the things you don't want to do or just don't have the time for, and doing it in a way you actually enjoy the thought of being lazy and paying somebody else to do the work for you, just because it is so easy!
As CEO and co-founder of Fantastic Services, Rune brings with him a wealth of worldly experience. His diverse career has taken him from the service of the Danish Royal Navy, to the kitchens of a Michelin-starred restaurant. Meanwhile, years of experience in the fields of telecom and travel have refined his international business strategy, while feeding a passion for quality products, people and professionalism.
Anton comes from a background in the hospitality industry. Here he rose swiftly through the ranks of popular chains such as Mitchells & Butlers and City Inn, driven by his talent for delivering impeccable customer experiences. Today, Anton combines that passion with innovative entrepreneurial spirit – in order to anticipate demand, while crafting intelligent, timely and client-focused business solutions.
Looking back in 2009 we had started with only one team serving the Streatham neighbourhood. Nowadays we cover all areas in London, Greater London, Bristol and even Manchester and Liverpool, looking to spread our “Fantastic” customer service around all major cities in England making as many happy customers as possible.
But that’s not even all. Organizing a visit with a team of skilled professionals is most likely the easiest thing in the world – either with a call to the office, a text if you already have an account with us or using the Go Fantastic App /with just 4 clicks/ setting up a new order or just your follow up appointment.
Booking our services insures a visit on site no matter the weather outside! Their professional attire includes raincoats, thus allowing them to work in almost all conditions, storms aside.
Flexible with dates, times, payment methods - We appreciate our customer's busy schedules and conveniently offer same day services, seven days a week. If you know you have that one particular day off - call us beforehand or even on the same day and we will be more than happy to attend, at a time suitable for you.
If you are quite the green thumb but just don't have the proper tools or even if you have no idea what is going on in your garden and would just like it sorted - we are here for you - simply call us. All teams are fully equipped with everything needed to do a wide variety of garden works. We ensure full satisfaction with professionalism and amazing tool kit.
Our services are not set to one person's requirements - we are completely flexible with what we offer, as soon as we realize what is needed from us. Every service is strongly individualized to fit all requirements and is confirmed with you once again on site - in person. We offer hourly based services for general maintenance and package price services for those of you who know exactly what bits and bobs they need done and present us a to-do list!
We do not use detergents that can harm you, your family or your pets. Your health is our number 1 priority; Green waste generated form our appointments is disposed in special waste depots where it gets recycled; Tree stumps and refuse from tree works are disposed in facilities and used as a raw material for briquettes manufacture; During tree surgery all tree branches and stumps are chipped and used for mulching of your garden.